Q: What does the website migration service consist of? Will my site be secure?
A: The website migration service available at iM Design and Hosting is completely free of charge and consists of transferring all your website files, databases and emails from your current hosting provider to your brand–new web hosting account with us. We’ll also fine–tune all the configuration settings needed for your web sites to be fully operational on our innovative cloud hosting platform.Our technicians are completely capable of moving any sort of site. With years of practical experience in this field, they are well–versed in the inner workings of our cloud hosting platform, our Control Panel as well as all other well–known Control Panels. For them, moving a custom–built application with a lot of custom libraries is as easy as transferring a simple WordPress–based weblog.
Q: Just how long will the website migration procedure take?
A: While we cannot give you a precise time window, because there are a lot of factors, among them the size of the files and databases, the location of the current host’s server, the complexity of your website and the current workload of our Website Migration Department, etc., we will give our very best to migrate your site within 48 hours, and in some cases – within 24 hours (if the website content is not large).
Q: What info will I be asked to provide to your Website Migration Department?
A: Yup. We’ll need the name of the site that you’d like us to transfer. We will also require a way to log in to your old web hosting account so that we can get the files associated with your web site.
Q: My current hosting account has sensitive data inside. How can I rely on you?
Q: How about downtime? Will my website be unavailable?
A: While we migrate your website, it will be available both in your hosting account with us and in your account with your former web hosting provider. As soon as the migration is finished, we will ensure that everything is working correctly and that the integrity of your data is not affected before informing you that the transfer is complete. After that, we will instruct you how to transfer the domain name over to your hosting account with us and how to change your DNS resource records.
Q: Will my old web hosting provider need to do anything?
A: Nope. Apart from your login credentials for the Control Panel, we will not require anything. We will never touch base with your web hosting provider. They will not know anything about the migration either.
Q: Which web hosting providers can you transfer website content from?
A: We support all Linux–based web hosting platforms. Fundamentally, if we can obtain access to your Control Panel, we’ll be able to migrate your website.The only platforms that we do not support are closed–source web site management platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.