Customer Support Channels
A 1–hour Response Guarantee
We offer a 1–hour response guarantee with all our web hosting packages, which means each assistance inquiry you submit is going to be replied to within sixty minutes maximum. Our support team members are educated to rapidly resolve any situation and to present you with relevant advice on any trouble that you possibly have.
A Top–quality Support Service
Our tech support service is supplied by a crew of trained consultants who are prepared to answer your query in a timely manner. You can easily communicate with the technical support staff by launching a customer assistance ticket from your Online Control Panel or by posting us an email. On business days, you can also contact us on the telephone or make use of the online chat option.
An Intuitive Help Section
Our Control Panel gives a comprehensive practical knowledge base that’s built–into all sections. In each section, you will find a Help press button that will load for you a group of step–by–step courses on how to make use of a selected function or conduct a particular action. Additionally, we have prepared guide video lessons that allows you to get a better idea of the Control Panel’s interface.