1 hour ticket response
iM Hosting’s team of customer service technicians is committed to giving fast answers to all your queries. We will examine your helpdesk ticket as soon as it is submitted and will reply back to you with a solution within maximum one hour after the trouble ticket submission. In reality, our average response time is 20 minutes.
A Top–Quality Help Desk Service
We have a team of web hosting support techs who are eager to respond to all your inquiries whenever you are in need of assistance. Almost all our tech support team members have many years of experience in the web hosting niche, which suggests that you can constantly rely on prompt and adequate answers to your inquiries.
A User–Friendly Help Center
Included in the Online Control Panel is an easy–to–navigate Help Center, which features various information sources. You can browse through a constantly updated knowledgebase offering web hosting account management articles and site management articles, watch the how–to video tutorials or take a glimpse at the F.A.Q. repository.