Service Uptime Guarantee in Web Hosting
We guarantee 99.9% network uptime for each and every web hosting account on our web servers. We utilize an avant-garde cloud hosting platform where every single part of the web hosting service is addressed by an independent cluster of servers, therefore if one server fails, the other ones in the cluster will take over immediately. The cloud platform also cuts down the overall load greatly, so the hosting service is considerably more stable in comparison with a service where everything runs on a single machine and your sites will perform in the best possible way. In addition, we have redundant Internet lines and diesel backup generators to ensure that your sites will stay online no matter what. Software and hardware firewalls guarantee the proper operation of your machines in the case of DDoS attacks whereas in the case of any software issue, we have admins monitoring the web servers 24/7.
Service Uptime Guarantee in Dedicated Servers
If you buy a dedicated server from our company, we guarantee that it's going to be up and running a minimum of 99.9% of the time. In the first place, your web server will be assembled with new and meticulously tested hardware components and we'll not do any compromises about this. Our data center in downtown Chicago provides powerful diesel backup generators, so even in the case of an outage your server will still be working and with numerous redundant Internet service providers, your websites will be available if there's any connectivity difficulty. In case of any unanticipated conditions, we have trained system admins that monitor all website hosting servers all the time and they can react promptly to resolve the issue in a very timely manner. Last in sequence, but not last in importance, our hosting servers have hardware and software firewalls to stop the unwanted traffic when it comes to a DDoS attack.